Terms and Conditions

The sale of products and services by Phono Press International Srl (hereinafter named "Company") to Buyer is regulated in accordance to these Terms and Conditions; every modification or exception to them must be have a mandatory written form and must have been pre-authorized by written by Company. The following Terms and Conditions are regulated by the Italian Law.

Transportation and delivery of goods

Goods are always travelling at Customer's risk, even if the agreed shipping method is DAP (Delivered at place). Company will therefore not respond - even to third parties - for any missing, partial or delayed delivery of goods.

Payment forms / delayed payments

Goods are property of Company until they are not fully paid by customer. Only payments done directly to Company are recognized by Company in terms of Customer's obligations. Unless explicitly stated by Company by written, (e.g. in the delivery document or in the invoice), goods must be entirely paid before being shipped to Customer or picked up by him at Company's facility. Incoming payments exceeding the dates due, as stated in the invoice, will give Company the right to charge Customer with legal interests, according to D.Lgs. n. 232, 9 Oct. 2002 of the Italian "Codice Civile", calculated from the day after the "dates due" date reported in the Invoice.


Customer, when sending to Company the master(s) and artwork, is obliged to fill, date and sign the "Copyright Declaration Form" (one form per submitted job). Company reserves the right to wait for this document and inspect it before starting to produce the job.

Quality Standards

if some of all records received by Customer are not matching the specifications as described in the order, or not fulfilling an "acceptable commercial quality", Company, after having received them back, will double check them and, if necessary, will promptly replace some or all of them them at no further expenses for Customer, or refund him partially or totally.
Company will not take into consideration any claim regarding: a) The overall sound of the record, particularly its frequency response; b) the types of paper/cardboard used to print labels and/or covers, the tints of the colours, the varnishing, die-cutting, folding and glueing of the covers; c) any little spot, dip or small imperfections on the record's surface, as soon as they don't have an audible impact; d) slight differences on the records weights, e) the grooves spacing on any of the sides of the records; f) the recording level; g) the stereo width; h) the background noise and any kind of noise or click produced by playing the record back, as soon as they don't make its quality "commercially unacceptable".

Withheld of records in case of disputes regarding Copyright

Company reserves the right to withhold some or all records manufactured on behalf of Customer - even if pre-paid - in case of written notices received from SIAE, BIEM-associated organisations or third parties concerning the content of those records, and particularly the infringement of Copyright laws.

Property of metalparts

Customer can freely ask to receive the nickel "mothers" of any of his order references for a period of 2 (two) years starting from the date of the respective invoices. Company will be responsible for the safekeeping of the metalwork during that period. After the expiring of the 2 years, if still in possession of the metalwork, Company will be free to destroy or recycle it.


For all disputes arising from these General Sales Conditions, the binding jurisdiction is the Italian jurisdiction, Tribunale di Padova.

Last update/revision

This document has been updated/revised on 11.10.2021.